We offer a 14-day return policy from the date of delivery. Items must be unused, with original tags and packaging. Return shipping is the customer’s responsibility.

Email us at support@femmeporter.com with your order number and reason for return. We’ll guide you through the return process and share the address.

Exchanges are possible if the item is in stock. Let us know what you need, and we’ll assist with the switch.

Our bags are designed exclusively for women’s needs, combining style with function. We focus on elegant design, durable materials, and features like shoe compartments and odor-resistant linings to elevate your daily transitions.

Our bags are made with water-resistant fabric, protecting your belongings from light rain and spills. However, they are not fully waterproof and should not be submerged in water.

We recommend spot cleaning with a damp cloth. Avoid machine washing or soaking to preserve the structure and finish of the material.

Absolutely! With a trolley sleeve, organized compartments, and a sleek silhouette, our bag is a perfect travel companion for both short getaways and long trips.

We ship within 2–7 business days for most products. Some items may take up to 10 business days based on availability. All tracking info is emailed upon shipment.

Currently, we ship within select regions. Visit our checkout page to confirm availability for your country.

Once shipped, you’ll receive an email with a tracking number and link to monitor your order’s progress in real-time.